Bigbuzz President Featured in Dell Technologies Article: Meet Rose
BackNov 27, 2018
Bigbuzz President, Kevin Kelly was featured alongside colleague & founder of Reply.ai, Clara de Soto, in the Dell Technologies article "Meet Rose, the One-of-a-Kind Chatbot of the Future". Rose is the suggestive virtual concierge at The Cosmopolitan of Las Vegas. But it's not all just fun and games, the numbers prove that Rose is bringing in big bucks. Customers who engage with Rose spent 30% more than those customers who do not. In the article, Kelly is quoted predicting that in five years, chatbots will outpace humans and become primary customer service reps. They discuss Bigbuzz's current project with Reply.ai to develop a full-service chatbot for our smart home client-partner and exciting opportunities in the future.
Read the full article here.