Bigbuzz Article "Why Service Culture Leads to Improved Sales" Published by AMA

BackJul 31, 2018

Bigbuzz President Kevin Kelly had his article Why Service Culture Leads to Improved Sales published by the American Marketing Association this month. In the article, Kelly explains that corporate culture goes beyond quirky perks like free food and weekly yoga. It is an essential part of any brand’s DNA that must be fostered from the top-down. In order for a brand to differentiate itself in today’s market, it must define the culture of the company both internally and externally.  Check out the rest of the article here.